What is this Privacy Policy for?

This privacy policy is for this website – www.castlecarsbanbury.co.uk and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy. Further information concerning the company General Data Protection Regulation (GDPR) policy can be found here.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Further information concerning Castlecars Ltd (Banbury) GDPR policy can be found here. Every effort has been made to ensure a safe and secure form to the email submission process but advise users that using such a form to email, that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the services they offer or to assist you in answering any questions or queries you may have submitted. Castlecars Ltd (Banbury) will not automatically add you to or assume opt-in for any additional marketing information concerning the company. Specific permission will be asked from you before doing so. Your details are not passed on to any third parties for marketing purposes.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Sharing of data

We will only use your data to deliver the services you have requested and to improve future services and offerings provided by Castlecars Ltd (Banbury) Group.

Protection of data

Castlecars Ltd (Banbury) will not sell your data collected through the process of making and delivering of car services to you, to third parties and will protect the data to reduce the risk of loss or misuse.

The Castlecars Ltd (Banbury) Booking App for Mobile Devices and Smartphones

This privacy notice summarises your privacy rights regarding our collection and use of your personal information. It applies to Castle cars Ltd (Banbury) and DataMaster Ltd who supply and manage our Mobile Application (App) services. By installing and using any of Castle cars Ltd (Banbury) Apps, you agree to our use of personal information as summarised below and in other sections of this Privacy Policy, Privacy Policy (http://www.castlecarsbanbury.co.uk/privacy-policy/), and you agree to be bound by the terms and conditions of Castle cars Ltd (Banbury) and the user agreement of the Mobile App you install and use.

In order to maximise the benefits of the App, this mobile short notice lists the App’s collection practices. Your mobile devices and or smartphones privacy settings enable you to opt-in or modify the collection settings.
Collection, use, sharing and protection of your personal information collected during the use of a Castle cars Ltd (Banbury) App:

Location – If you authorise on your mobile device, we access geolocation data from your mobile device to provide a customised experience and or enable the collection and tracking of your taxi journey and also to alert a contact number set by the user that your journey is completed.
Camera – Currently the mobile app does not have a camera or photos feature, if in the future the App supplier provides such a feature and you authorise your device, we access your mobile photos to enable you to share an image or images of your choice through the App with us.
Advertising – Serve customised advertising. You can select opt-in or opt-out using your device’s’ setting or by changing the Ad Choice preferences in your mobile device. Whilst advertising through the Mobile App is not currently a Castle cars Ltd (Banbury) strategy it is possible this is a feature that could be implemented in the future.
Sharing – We will only use your data to deliver the services you have requested and to improve future services and offerings.
Protection – Castle cars Ltd (Banbury) will not sell your data collected through a mobile app to third parties and will protect the data to reduce the risk of loss or misuse.